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Santander Bank ATMs targeted in scam across NY, NJ: police sources

Santander ATM closed in Borough Park, Brooklyn
Posted at 5:57 AM, Aug 19, 2020
and last updated 2020-08-19 06:25:01-04

NEW YORK — Federal and local authorities are investigating reports of scammers who took advantage of an apparent glitch at Santander Bank ATMs across the tri-state area to fraudulently withdraw cash using fake debit cards.

The NYPD said it was looking into several instances at banks in Queens, Brooklyn and Staten Island where suspects inserted prepaid debit cards into ATMs and were able to withdraw more than the allotted amount of cash.

AIR11 was over the scene at a Santander Bank in Great Kills, Staten Island, on Tuesday where there was visible police activity.

Over in New Jersey, police in Holmdel Township said they arrested a Brooklyn man around 11 a.m. Tuesday at the town's Santander location on Main Street.

Police said officers observed Derrick Jackson attempting to fraudulently withdraw cash from the ATM with a fake debit card. He was also found to be in possession of numerous ATM cards in other people's names, officials said.

According to, more than two dozen suspected scammers have been arrested for exploiting the debit-card glitch to steal from ATMs around New Jersey.

The FBI in Newark said Tuesday evening they were aware of the reports and were investigating with local and state authorities.

Police sources told PIX11 early Wednesday that the bank had resolved the issue that allowed for the thefts.

ATMs were closed at a Santander location in Borough Park, Brooklyn, Wednesday morning, covered by signs alerting customers to the issues.

PIX11 has reached out to Santander but had not yet heard back.

Submit tips to police by calling Crime Stoppers at 1-800-577-TIPS (8477), visiting, downloading the NYPD Crime Stoppers mobile app, or texting 274637 (CRIMES) then entering TIP577. Spanish-speaking callers are asked to dial 1-888-57-PISTA (74782).