NYC to hire resource navigators to assist residents who are sick and need to isolate at home

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Posted at 12:03 PM, May 27, 2020
and last updated 2020-05-27 12:03:26-04

NEW YORK — As New York City continues to ramp up its testing and tracing program, Mayor Bill de Blasio assured residents who are sick that they will be given assistance while isolated at home.

Resource navigators will make sure those who test positive for COVID-19 or are symptomatic will have access to a range of services, including food, medicine and other forms of help, the mayor said during his daily coronavirus briefing as the city hopes to have 50,000 tests conducted per day by August 1.

“If we take care of them, we help them to get well, but of course, we also help them to not spread the disease.”

“For New Yorkers, we are used to being close to the people in our lives” and separation is “not easy,” de Blasio added.

All services will be provided for free, he clarified.

About 200 staff members from community-based organizations and institutions will support anyone who safely separates at home.

“The resource navigators will be there to make sure you get what you need,” de Blasio said.

Navigators will be on the ground beginning next week.

For those who need to be separated away from home and believe hotels will be a better option, all health care providers can refer patients to Health + Hospitals Take Care hotels

Patients will be given free hotel rooms with medical monitoring.

The city has secured 1,200 rooms and anticipates about 3,000 rooms by the summer.

Providers citywide can email

Those without doctors, symptomatic New Yorkers can call 844-692-4692 and ask for COVID Hotel Program.