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Spectrum Cable service restored following overnight outage in Queens

Posted at 1:46 PM, Jun 26, 2017
and last updated 2017-06-27 06:41:45-04

NEW YORK — Service was restored Tuesday for Spectrum Cable customers in Queens after an overnight outage, the company said.

Through its verified Twitter account @Ask_Spectrum, the company formerly known as Time Warner Cable said on Monday a fiber line was cut, disrupting services for an unknown amount of customers.

The line was cut due to vandalism, the company tweeted to a customer in Rego Park. There is no time frame for restoration.

“…crews are working to fully restore services are quickly as possible,” the company said in a tweet to a customer. “Apologies for any delay.”

Service was restored early Tuesday, Ask Spectrum tweeted. Anyone still experiencing issues is asked to contact the company.

PIX11 News has reached out to the cable provider for comment.

Customers talking with the company on Twitter said this is just the latest outage, with many of them saying their service is disrupted every few weeks.

PIX11’s Ashley Soley-Cerro contributed to this report.