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Customs system restored after outages at JFK, other US airports

Posted at 9:48 PM, Jan 02, 2017
and last updated 2017-01-03 01:52:03-05

NEW YORK — Thousands of holiday travelers experienced long lines and delays due to a U.S. Customs and Border Protection system outage on Monday.

“U.S. Customs and Border Protection experienced a temporary outage with its processing systems at various airports today beginning at 5:00 p.m. EST and ending at approximately 9:00 p.m. EST.  All airports are currently back on line.

As of 10 p.m., JFK Airport was experiencing 90 minute delays while Newark Airport had minor delays.

CBP officers were forced to process international travelers using “alternative procedures” until the systems were back online.

“Travelers at some ports of entry are experiencing longer than usual wait times and CBP officers are working to process travelers as quickly as possible while maintaining the highest levels of security,” said CBP.

The official Twitter account of Miami National Airport tweeted about the outage.

Frustrated travelers took to social media to air their grievances about the outages.

It was not immediately clear how many airports were impacted by the outages.