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911 computer system restored after being down for over an hour

Posted at 4:06 PM, Nov 03, 2014
and last updated 2014-11-03 17:50:20-05

NEW YORK (PIX11) -- The 911 system computer system used by EMS has been restored after being down for over an hour Monday afternoon.

Sources tell PIX11 that the computers went down before 3 p.m.

911 workers at the FDNY who take medical calls had to manually write down information, and relay it to dispatchers, who then call the available ambulance and send it to the call.

The system outage is affected EMS only, not calls for police or the fire department.

This is a developing story; refresh page for updates.