WATCH IT: Dunkin’ Donuts worker stays cool during customer’s disturbing racist rant

Posted at 3:14 PM, Jun 13, 2013
and last updated 2013-06-13 15:22:35-04

FLORIDA (PIX11) — Dunkin’ Donuts plans to honor an employee for keeping his cool during a customer’s recent racist rant that went viral.

The 18-year-old employee in Florida stayed calm while the verbally abusive customer, Taylor Chapman, recorded her rant.


This Dunkin’ Donuts worker is being praised after keeping his cool during an unprovoked racist attack by a customer. (YOUTUBE)

In the video, she claims she did not get a receipt on a previous order and therefore, she was entitled to get her next order for free.

So while he was getting her food together, she spotted the employee who forgot to give her the receipt and lashed out against her.

Chapman uploaded the video online, with the hopes of hurting Dunkin Donuts, but it backfired. She received dozens of negative comments on Twitter.