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NYC’s new 911 system crashes for 12 minutes

Posted: 10:13 AM, May 30, 2013
Updated: 2013-05-30 10:13:47-04

The city’s emergency 911 system is back to normal Thursday after crashing for 12-minutes.

According to officials, just after 4 p.m. Wednesday, hundreds of computers at the main 911 call center in Downtown Brooklyn suddenly went dark.

Call takers had to resort to jotting down emergency information on slips of paper, handing them to runners who rushed them to the NYPD and EMS.